Exchange Policy

Please inspect your product before use to ensure it's correct and undamaged. We want you to be completely satisfied with your purchase.

Exchange Terms

  • Defective items due to brand error can be exchanged within 7 days of delivery
  • Product must be unused and in original condition
  • Photo evidence of the parcel (showing cover and damaged product) is required
  • Exchanges are not allowed for different designs or patterns

To initiate an exchange, please contact us at snugasabug.in@gmail.com

Products Not Eligible for Exchange

  • Used or worn items
  • Items with stains, fraying, pilling, or tears caused by wear
  • Laundered or damaged items after washing (fading, shrinkage not caused by manufacturing)
  • Clearance or discounted defective items

Shipping Policy

If the defect is due to brand error, Snug as a Bug covers all exchange shipping costs.

If the defect is not due to brand error, the customer bears the shipping costs.

Refund Policy

No refunds are provided under any circumstances. We offer exchanges only.